After the Internet, SAP R/3 is one of the hottest topics in the computer industry and the company that developed it. It is targeted to most industries, manufacturing, retail, oil & gas, pharmaceutical, banking, insurance, telecommunication, Transport, chemical and so on. All major hardware Vendors were fully engaged to partner with SAP: AT&T, BULL, Compaq, IBM, Sun have supported and certified R/3 platform.
SAP has list of major consultants all over the world like Anderson Consulting, Price Waterhouse – Cooper & Lybrand, Ernst & Young, KPMG and many more.
The company behind R/3 is SAP AG, founded by four former IBM employees in 1972. The company’s headquarters are in Walldorf, a small German town. The company name, SAP stands for SYSTEMS, APPLICATIONS and PRODUCTS in data processing. In 1992 R/3 was introduced and in 1995 SAP AG was ranked fifth among independent software vendors. One of the reasons for SAP’s success is that since it is a standard package, it can be configured in multiple areas and adapted to specific need of a company. Today, more than 21,600 customers in over 120 countries run more than 69,700 installations of SAP® software. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol “SAP”.
SAP has two main products in the business software market, Mainframe system R/2 and Client-server R/3. Both are targeted to business application solutions. Here R indicates REAL TIME.
R/2 is SAP AG mainframe software that runs on IBM, Siemens and other compatible equipment. This type of solution cannot be open, but with ALE technology, R/2 can be linked with R/3 system and share data. This system is mainly targeted at enterprises with data-intensive and centralized industries.
R/3 is the product that has really placed SAP AG as the leader in the country. This complex Client/server system is core of our course. The global acceptance of R/3 is not only because it caters all complex needs of business but also this international acceptance is because of R/3’s international applicability. For SAP this does not mean having software available in different languages, but also covering currency, taxes, Legal practice concerning HR, Import/export regulations. SAP also values its customers and it is shown by the comprehensive set of quality services put by SAP to help customers during the process of implementing and supporting the R/3 systems. These services include product information; training, installation and upgrade service like:
OSS: Online Service System is one of the primary sources of service and support provided by SAP. With OSS, customers can search the SAP information database and find solutions for errors and problems with R/3 systems. You can also submit your problems to SAP.
Consulting Service: With remote consulting service customer receives immediate and updated technical support and answers to their questions.
Maintenance service: This is the basic and most common type of support for customers in technical support and answers to their questions.
Information Service: These are the various information sources for receiving detailed information about the R/3 system, marketing brochures, system documentation, training information and many more things.
Preventive services: The primary one is the Early Watch Service, which ensures successful and efficient installation of the R/3 system in all phases. This service makes regular/performance checks and analyzes the system to identify potential problems, help system managers and SAP administrators to tune the system. Soon after the Early Watch session, SAP sends the customer a report with the result of the analysis and recommendations for avoiding potential problems such as database becoming full.
So overall SAP R/3 is an open client/server software system, designed to manage business information needs of an entire enterprise. The whole dataflow of SAP R/3 works in an integrated way, which means the data needs to be entered just once and the system automatically updates other logically related data.
SAP has list of major consultants all over the world like Anderson Consulting, Price Waterhouse – Cooper & Lybrand, Ernst & Young, KPMG and many more.
The company behind R/3 is SAP AG, founded by four former IBM employees in 1972. The company’s headquarters are in Walldorf, a small German town. The company name, SAP stands for SYSTEMS, APPLICATIONS and PRODUCTS in data processing. In 1992 R/3 was introduced and in 1995 SAP AG was ranked fifth among independent software vendors. One of the reasons for SAP’s success is that since it is a standard package, it can be configured in multiple areas and adapted to specific need of a company. Today, more than 21,600 customers in over 120 countries run more than 69,700 installations of SAP® software. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol “SAP”.
SAP has two main products in the business software market, Mainframe system R/2 and Client-server R/3. Both are targeted to business application solutions. Here R indicates REAL TIME.
R/2 is SAP AG mainframe software that runs on IBM, Siemens and other compatible equipment. This type of solution cannot be open, but with ALE technology, R/2 can be linked with R/3 system and share data. This system is mainly targeted at enterprises with data-intensive and centralized industries.
R/3 is the product that has really placed SAP AG as the leader in the country. This complex Client/server system is core of our course. The global acceptance of R/3 is not only because it caters all complex needs of business but also this international acceptance is because of R/3’s international applicability. For SAP this does not mean having software available in different languages, but also covering currency, taxes, Legal practice concerning HR, Import/export regulations. SAP also values its customers and it is shown by the comprehensive set of quality services put by SAP to help customers during the process of implementing and supporting the R/3 systems. These services include product information; training, installation and upgrade service like:
OSS: Online Service System is one of the primary sources of service and support provided by SAP. With OSS, customers can search the SAP information database and find solutions for errors and problems with R/3 systems. You can also submit your problems to SAP.
Consulting Service: With remote consulting service customer receives immediate and updated technical support and answers to their questions.
Maintenance service: This is the basic and most common type of support for customers in technical support and answers to their questions.
Information Service: These are the various information sources for receiving detailed information about the R/3 system, marketing brochures, system documentation, training information and many more things.
Preventive services: The primary one is the Early Watch Service, which ensures successful and efficient installation of the R/3 system in all phases. This service makes regular/performance checks and analyzes the system to identify potential problems, help system managers and SAP administrators to tune the system. Soon after the Early Watch session, SAP sends the customer a report with the result of the analysis and recommendations for avoiding potential problems such as database becoming full.
So overall SAP R/3 is an open client/server software system, designed to manage business information needs of an entire enterprise. The whole dataflow of SAP R/3 works in an integrated way, which means the data needs to be entered just once and the system automatically updates other logically related data.
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